Last updated: 5 months ago
This site www.phoneseva.com (“the Company”, “we” or “us”) are both owned and operated by PHONE SEVA REPAIR SOLUTIONS
CANCELLATIONS & REFUNDS
Phoneseva protection plans can be cancelled within 7 days of completed order. Please refer to the refund policy to know more.
If the Customer makes a request, knowing it to be false and/or fraudulent or in under Re-verification stage as regards the value or the amount of work or otherwise, this Service Agreement is deemed to be cancelled.
You hereby assign to the Company all right, title, and interest you have in and to any content you submit in the support forums or otherwise on or to any websites offered by our Company (“Content”), including without limitation any and all rights to distribute, display, reproduce, reformat, translate, archive, license, edit, modify and create derivative works and/or excerpts of any such material for purposes of distributing the material as part of PhoneSeva features and services (and the promotion of same).
No Content submitted by you shall contain any content that is obscene, libelous, slanderous or otherwise defamatory, false or misleading or which violates any copyright, right of privacy or publicity or other right of any person, and the Content will not contain any viruses, scripts, macros, or programs or links to macros, scripts, programs, or any code that alters, destroys or inhibits the operation of, or infiltrates, computer systems or data run through such computer systems.
You shall indemnify and hold harmless the Company, its affiliates, and agents, and those licensed or otherwise authorized by the Company to process, transmit or distribute Content, from and against any and all claims, losses, damages, liabilities, costs and expenses (including reasonable attorney’s fees) arising out of or relating to any breach by you of the foregoing representations and warranties or otherwise arising out of or relating to the contents or nature of the Content.
Failure of timely services
If usage of PhoneSeva.com website or its companion (Android App for phoneseva.com) plugin is prevented or delayed in or from performing any of its obligations under the agreement due to circumstances beyond our Company’s control, including but not limited to governmental acts, war, riots, strikes or trade disputes (including by and with our own employees), technical failure, general availability of the Internet, power failure, communications failure, weather, flood, fire or explosion, natural or local emergency, our Company shall not be liable for any resulting failure to provide timely services.
Your right to access your account on our support website (including, without limitation, any login or other access information) is personal to you, non-transferable and non-assignable, and is subject to any limits established by our Company.
You agree that you will not use any automated means, including, without limitation, agents, robots, scripts, or spiders, to access or manage your support account or copy the Company websites or the content contained therein except those automated means expressly made available by our Company.
Verbal, physical, written or other abuse (including threats of abuse or retribution) of any our Company customer, employee, member, support staff, or officer will result in immediate account termination.
Our Company reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, PhoneSeva Repair Solution (or any part thereof) with or without notice.
Our company shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of our active service.
Our order process is conducted by our online secured payment gateway Payumoney.com. Payumoney is the Merchant of Record for all our orders. We may also accept payment via Paytm gateway or Paypal. By using our services you abide by the payment gateway terms and conditions.
If you’ve changed your mind, and you no longer wish to use any of PhoneSeva service, you have the right to cancel your service within 7 days of purchase for a full refund. You may submit your refund request here.
Due to the nature of service, we recognize that this policy can be abused, and reserve the right to refuse refunds if we determine the refund policy is being taken advantage of.
Any cancellation, refund, escalation request will be handled through our dedicated support page, including answers to your generic queries. You will be provided adequately on an “as is” basis without any warranty, as soon as reasonably practicable, subject to availability of staff.
Content of our website, documentation pages, support forum, services copyrighted to © 2019 PHONESEVA REPAIR SOLUTIONS. All rights reserved.
You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are the property of our Company. Other product and company names may be trademarks or service marks of their respective owners.
Continued use of our Company website after any such changes shall constitute your consent to such changes. You agree to check this page periodically for new information and terms that govern your use of our Company services.